Privacy Policy
This is an English translation of our Japanese Privacy Policy. If there is any difference between the two versions, the Japanese version prevails.
SHIRAKABA, LLC (合同会社シラカバ; "we", "us", or "our") recognizes the importance of protecting our customers' personal information. We comply with the laws and other rules that apply to handling personal information, and we have established this Privacy Policy to protect it.
1. Definition of personal information
In this Privacy Policy, "personal information" means information about a living individual that can identify that individual by name, date of birth, or other descriptions contained in the information. This includes information that can be easily matched with other information to identify a specific individual.
2. Collection and purposes of use
We collect and use personal information by lawful and fair means, and only within the scope of the following purposes:
- To respond to inquiries and to provide our services
- To provide information and announcements about our services
- To improve our services and develop new services
- To contact and evaluate applicants in our hiring process
- For other purposes incidental to the purposes above
3. Provision to third parties
We do not provide personal information to third parties without your consent, except in the following cases:
- When required by law
- When it is necessary to protect a person's life, body, or property and it is difficult to obtain the person's consent
- When it is especially necessary to improve public health or to promote the healthy development of children and it is difficult to obtain the person's consent
- When it is necessary to cooperate with a national or local government body, or a party entrusted by one, in carrying out duties prescribed by law, and obtaining the person's consent may interfere with those duties
- When personal information is provided as part of a business succession due to a merger or other reasons
4. Management of personal information
We keep personal information accurate and manage it securely. To prevent loss, destruction, alteration, or leakage of personal information, we take appropriate information security measures against unauthorized access, computer viruses, and similar threats.
5. Disclosure, correction, suspension of use, and deletion
We recognize that you have the right to request disclosure, correction, suspension of use, deletion, and similar actions regarding your own personal information, and we will respond promptly to such requests. This does not apply where a request would seriously interfere with our business operations, or where it may harm the life, body, property, or other interests of any person.
6. Contact for privacy inquiries
For inquiries about how we handle personal information, please contact:
SHIRAKABA, LLC
info@s-kaba.com
7. Changes to this Privacy Policy
We may change this Privacy Policy without notice because of changes in laws, social conditions, or other reasons. The revised Privacy Policy takes effect when it is posted on our website.
8. Cookies
Our website may use cookies to make the site more convenient and to analyze how it is used. A cookie is a small text file that a web server sends to your browser and that is stored on your computer. You can disable cookies in your browser settings, but some features of our website may then become unavailable.
9. Access logs
Our website records information about visitors in the form of access logs. Access logs include IP addresses, browser types, and access dates and times. This information does not identify a specific individual by itself, but it may become personal information or personally related information when matched with other information. We use it only to analyze how our website is used and to improve our services.
Our website is served from the servers of our hosting provider, Netlify, Inc., and access logs are also recorded in Netlify's systems. We do not keep access logs longer than necessary to achieve the purposes above.
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